AromaTrack FAQ

Answers to the questions we are asked most. Anything else, email hello@drydownlabs.com.

Getting started

Which devices does AromaTrack run on?

iPhone and iPad with iOS 17.6 or later. Get it from the App Store.

Can I bring in my existing inventory?

Yes, from Settings, Import & Export. The free version imports up to 10 items per category. With Pro, the Import Wizard brings in materials, suppliers and orders from Excel, Google Sheets and similar, with no limit.

Can I try it with sample data?

Yes. Settings can create demo materials, suppliers and orders so you can explore before entering your own.

Free and Pro

What do I get for free?

Up to 10 materials, 5 suppliers and 10 orders, with import and export of up to 10 items per category, and iCloud sync.

What does AromaTrack Pro add?

Unlimited materials, suppliers and orders, unlimited import and export with the Import Wizard, the QR code and barcode scanner, Visual Inventory, PDF invoices on orders, low-stock alerts and Siri Shortcuts.

How do I cancel?

In your Apple ID's subscription settings. Pro stays active until the end of the period you have paid for. Refunds are handled by Apple.

I have a new device. How do I get Pro back?

Sign in with the same Apple ID, open the upgrade screen in AromaTrack and tap Restore Purchases.

Your data

How does sync work?

AromaTrack syncs through your own iCloud account. Sign in to iCloud with the same Apple ID on your iPhone and iPad and your inventory appears on both. Sync needs an internet connection; changes catch up when you are back online.

Can you see my inventory?

No. It is stored on your devices and in your private iCloud database, which we cannot access. Our privacy policy has the details.

How do I back up or move my data?

Use Settings, Import & Export to export a copy. iCloud sync and your device backups also keep a copy.

How do I delete everything?

In Settings you can delete all materials or all suppliers. To remove the iCloud copy, open Settings on your device, tap your name, then iCloud, Manage Storage, AromaTrack.

Features

How do QR codes and barcodes work?

With Pro, link a QR code or barcode to a material, for example the code on the bottle or a label you print. Scanning it later opens that material. The scanner can also read text.

What is Visual Inventory?

A Pro feature: choose a shelf template or take a photo of your own shelf, then place your materials on it, so you can find a bottle by where it sits.

Does AromaTrack send low-stock notifications?

Not as push notifications. With Pro, set a low-stock quantity for each material, or a default in Settings, and the app shows stock information on materials that fall below it. Expiring materials are marked too.

Are there widgets and Shortcuts?

Yes: Home Screen widgets for materials and suppliers, and, with Pro, Siri Shortcuts.

Help

How do I contact you?

Email hello@drydownlabs.com, or use Contact Support in the app's Settings. We reply within two working days.